The Madeira EV Charging
The Madeira EV Charging Terms & Conditions
Quick Usage Rules & Terms · Managed by SuperCharge.SG
Charging Fees
- Charging Rate
- $0.569/kWh
- Flat Fee per Session
- $0.20
- Platform Fee
- 2%
- GST
- Not Applicable
Important Notice
All fees are subject to future changes due to electricity market fluctuations, operational costs, and regulatory requirements.
Terms & Conditions
Session Start & Payment
Charging sessions must be initiated using authorised methods provided by SuperCharge.SG.
Users are responsible for ensuring:
- Your payment method is valid and active
- Your account has sufficient funds or credit authorisation
- Charging sessions are properly started and stopped
Incomplete or failed payments may result in suspension of your charging privileges.
End-of-Charge Notifications
You may receive notifications via:
- Push notification
Notifications are provided on a best-effort basis and are not guaranteed.
You remain fully responsible for monitoring your charging sessions and vehicle status.
Grace Period & Idling Policy
The MCST and SuperCharge.SG reserve the right to introduce or revise idling fees and grace periods in future.
You are expected to remove your vehicle promptly upon charging completion to ensure fair access to shared charging facilities.
User Responsibilities
You shall:
- Park only within designated EV charging lots
- Remove your vehicle promptly after charging
- Ensure charging connectors are securely connected
- Handle charging equipment carefully
- Report damaged equipment immediately
You shall NOT:
- Tamper with chargers or cables
- Use unauthorised adapters or extension devices
- Obstruct access to charging stations
- Leave cables improperly placed
- Damage charging infrastructure
Fair Usage
EV charging facilities are shared amenities intended for fair usage among residents and authorised users.
Long-term occupation of charging lots after charging completion is discouraged.
Repeated abuse of charger availability or parking etiquette may result in suspension of your access privileges.
Charger Availability
Charging station availability is not guaranteed at all times.
Temporary interruptions may occur due to:
- Scheduled maintenance works
- Electrical supply limitations
- Network interruptions
- Backend system maintenance
- Vehicle-side charging limitations
- Emergency shutdowns
Vehicle Compatibility & Charging Performance
Actual charging performance depends on various factors including:
- Vehicle onboard charger capability
- Battery condition
- State of charge
- Battery temperature
- Vehicle-requested charging current
SuperCharge.SG does not guarantee charging speeds or charging duration.
Liability
Users use the charging facilities entirely at their own risk.
The MCST, Managing Agent, and SuperCharge.SG shall not be liable for:
- Charging interruptions
- Failed charging sessions
- Vehicle damage arising from vehicle-side faults
- Loss of data
- Indirect or consequential losses
- Delays caused by charger downtime or maintenance
Suspension of Access
SuperCharge.SG and the MCST reserve the right to suspend or terminate charging access for:
- Unpaid fees
- Abuse of facilities
- Repeated breaches of these Terms & Conditions
- Unsafe usage behaviour
- Damage to charging infrastructure
Data & Privacy
Charging sessions may collect and store:
- Charging duration and energy consumption
- Vehicle charging identifiers
- Payment records
- System logs and notification records
Such information may be used for billing, maintenance, operational monitoring, dispute resolution, and regulatory compliance.
All personal data shall be handled in accordance with applicable Singapore laws including the Personal Data Protection Act (PDPA).
Amendments
These Terms & Conditions may be amended or updated at any time without prior notice.
Continued use of the charging facilities constitutes acceptance of the latest version.
Questions?
Contact SuperCharge.SG support for any clarifications regarding these terms and conditions.
Contact SuperCharge.SG
Last Updated: Jan 2026