Charger FAQs

Power ratings VS EV charging time.
AC charging is limited to EV’s onboard charger to convert AC to DC. Therefore if the onboard AC Charger is only rated at 7kW, even if you use an 11kW AC charger, the battery can only be charged at 7kW.

On the other hand, DC Chargers have the capability of converting the AC to DC current and therefore they are able to deliver a higher current and results in faster charging times.

How do I ascertain if there is sufficient electrical supply in my landed home to charge my EV?
Contact SuperCharge.SG and we will send a team and a Licensed Electrical Worker for a free non-obligatory site inspection.

When will the Smart Charger stop charging?
EVs are designed to automatically stop and/or trickle charge when the batteries reach near full charge to prevent overcharging and prolong battery life.